Employee retention in the fast casual food industry has always been a challenge, but it is even more of a challenge in this economy. However, employee turnover is costly for fast food and fast-casual service restaurants and can create a disaster scenario for restaurant owners.
Offering competitive salaries and attractive benefits is a good start, but not the only things your employees want. To maximize employee retention, owners and managers should:
1.Provide the necessary tools your employee needs
Be sure all equipment is working properly and that tech tools are integrated and simple to use. Being as mobile-friendly as possible and allowing your employees to use their phones and apps as tools during their work day is going to set you up for a happy employee experience.
2. Invest in exceptional employee training
When employees understand what is required of them from the start, they are more likely to be satisfied with their jobs and less likely to quit. Providing clear training and guidelines about terms of service will help new employees feel more comfortable in their roles and more invested in their work.
3. Allow employee feedback & comments
You will never know what your employees' don't like about their job unless you allow them to vocalize their concerns in a healthy way. Having an employee suggestion box or a SurveyMonkey employee feedback survey is a great way to anonymously capture valuable feedback.
4. Offer growth opportunities and promotions
When your employees know there are plenty of opportunities for them to grow within the company, they are more likely to not only stay, but work harder in their current role. Knowing there's always something more to achieve is a great way to keep employees excited and engaged.
5. Offer flexible pay schedules
You’re now competing with the gig economy where workers can make and receive their money fast. Symply uses ZayZoon, which gives employees instant access to their earned Wages On-Demand, at no cost to the employer. Improve retention, reduce employee stress and save your business thousands in hiring costs with ZayZoon.